Possible Questions for Oral Questioning (FBS NC II)

Possible Questions for Oral Questioning

What is 3 Bucket Method?

· Washing

· Rinsing

· Sanitizing

What is 3S?

· Scrape

· Segregate

· Stack

What is the basic function of food service attendant (bartender, receptionist, waiter or any other position)?

How do you handle guest complaint?

H- hear (listen and identify complaint)

E - Empathize

A- Apologize

R - Respond (inform supervisor)

T - Take action

What are the types of food service? Explain each service.

· America Service or plated service - food is already prepared in the kitchen in individual plates with garnish and accompaniment and plate is served individually to guests

· Russian service or platter service - food is arranged in a platter and waiter serve the food from the platter to the guests plate using a tong

· French or gueridon service - chef or head waiter prepare the food on the table side with some showmanship. Gueridon service for it uses gueridon trolley

· Buffet Service- guests line up to get their food in the buffet table

· Banquet Service - for group of persons and with fixed price

· Family Service - food are prepared in the kitchen, placed in a platter and served in a platter on the table.

· English Service - private dinner with fine dining set-up and typically with wine service

· Luriat Service - plate of food complete with rice, meat, vegetable and dessert/ plate with complete meal

· Apartment or Blue Plate Service - similar to family Service with difference in location as it is held in an apartment

· Tray Service - food is served with the use of a tray

What are the examples of unsanitary/ sanitary practices?

Differentiate American Service (Plated) from Russian Service (Platter).

What are the common factors that need to be considered in putting up you own restaurant?

· Capital/ Budget

· Location

· Target Market

· Competitors

· Manning - quality, trained staff

· Knowledgeable about the Business

· Food Costing

· Safety and Sanitation of the Area

· Requirements & Permits

· Equipments

· Product/ Source of Ingredients

· Product Development

Cite examples of the different areas of the restaurant. Tell something about the area.

· Cashier's Area

· Dining Area - where guests are seated to eat,

· Dishwashing Area - where cutleries, dishes and other equipments are washed, rinsed and sanitized. It is placed inside the kitchen

· Food Preparation Area - aka kitchen

· Dispatching Area

· Bar Counter

· Food Display Counter

· Service Station or Side Stand

What is restaurant? Types of restaurant.

· Fine Dining

· Coffee shop

· Industrial, Student Canteen/ Cafeteria

What are the procedures in fine dining?

How do you rate your self 1-10 base, 10 as the highest, on your demonstration? Did you pass or fail? Why?

What are the things needed in preparing the table for service?

· China

· Glasses

· Cloth

· Cutleries

What are the considerations when preparing the table for service?

· Check equipment, check the table and then sanitize the table.

How do you sanitize your hands?

· Wash hands for 20 sec with sanitizer/ soap and water

· Wash up to your elbow

· Rinse hand thoroughly

· Dry hands using single service towel or paper towels

What are the qualification(s) of a good food service attendant?

· Service-oriented, meaning you are knowledgeable of your job roles and functions.

How do you check condition of the table (and utensils) prior to service?

· Actual checking

· Types of Kitchen

· Cold - Salad, Dessert

· Hot - Entrée, Soup, Appetizer

Common Menus

KANGKONG FRITTERS

Description:     Kangkong (water spinach) Fritters is made of fresh kangkong leaves dipped in a batter of flour, onion powder and salt and fried until crisp (or made by deep-frying batter-coated kangkong leaves).

Served with dip of sour cream sauce made of mayonnaise, sour cream and shallots or plain mayonnaise with a dash of pepper.

Good for people on a diet because it’s healthy with a crispy taste. It could also be served to vegetarians.

Kankong contains Beta carotene that is converted into Vitamin A, an antioxidant. Good for prevention of cancer and heart disease. It boosts immunity. It also has iron, phosphorus and thiamin.

VEGETABLE TEMPURA

Description:     Slices or strip of vegetables such as eggplant, zuchini and carrots, dipped in tempura batter and briefly deep-fried.

Served with soy sauce dip.

Tempura is distinguished from many other battered and deep fried foods by being much lighter and tending to carry less grease. Tempura batter is made of cold water to keep the batter light and soft wheat flour. It does not use breadcrumbs.

Good for people on a diet because it’s healthy. It could also be served to vegetarians. For those who monitor their salt intake, lower-sodium varieties of soy sauce is recommended.

Contains:

·         Vitamin A which bolsters your vision and promotes the health of your teeth and skin.

CREAM OF CORN SOUP

Description:     Soup made with chicken broth with creamed corn (butter, milk and corn), dash of salt to taste and sprinkled with green onions.     

CREAM OF MUSHROOM SOUP

Description:     Cream of mushroom soup is a butter and flour preparation (called a roux), thinned with cream or milk and added with mushrooms and/or mushroom broth.

Soup is high in sodium and is not advisable to people who monitor their sodium, fat and calorie.  On the other hand, cream of mushroom soup is a low-cholesterol food and is a smart choice for those who are primarily concerned with cholesterol levels.

CAESAR SALAD

Description:     A salad of romaine lettuce and croutons dressed with freshly grated parmesan cheese, freshly squeezed lemon juice, olive oil, egg, Worcestershire sauce, and black pepper or dressed with vinaigrette (salt, pepper, vinegar/ lemon juice/ balsamic vinegar, mustard, and olive oil).

COLESLAW SALAD

Description:     Coleslaw is consist of shredded raw cabbage and shredded carrots, mixed with a salad dressing such as mayonnaise. It may also include the addition of other ingredients, such as red cabbage, pepper, onion, grated cheese, pineapple, or apple.

BEEF STEAK

Description:    

PORK CALDERETA

Description:     Chunks of pork sauteed in olive oil chopped garlic, onions with tomato sauce then slow cooked in a little water until tender then wedges of golden fried potatoes, bells peppers and olives are added with salt to taste. The sauce is thereafter thickened with mashed cooked liver/ liver spread or liver pate.

FRIED CHICKEN WITH BUTTERED VEGETABLE SIDINGS

Description:     Chicken chunks marinated in buttermilk, floured or battered and then pan fried/ deep fried/ pressure fried. It has crispy well-seasoned skin and rendered off of excess fat.

                        Served with diced carrots, corn kernels and green peas sautéed in butter as vegetable siding.

                         

GRILLED TUNA WITH VEGETABLE SIDINGS

Description:     Slice of tuna fresh catch tuna marinated in olive oil, herbs, spice and a small amount of lemon juice/ flavored vinegar, grilled and seasoned lightly with salt and pepper.

Grilled peppers, onions and mushrooms make great accompaniments or vegetable sidings.

LECHE FLAN

Description:     Composed of condensed milk and egg yolks steamed over an open flame

with a layer of soft caramel on top.

CHOCOLATE CAKE

Description:    

PINEAPPLE JUICE

Description:     Sweet juice extracted from pineapple.

It has Vitamin C. It has protein digesting enzyme mixture (called bromelain).

It is good for heart conditions and indeed should not be used by people with haemophilia or by those with diseases of the kidneys and liver. This is because it seems to reduce the time taken to coagulate the blood.

ORANGE JUICE

Description:     A combination of freshly squeezed juice from fresh blood-orange, mandarin and tangerines.

It has Vitamin C that assists in detoxification of the body, helps lower cholesterol and fight cough and cold.  It is also good for people suffering from arthritis. 

ICED TEA

Description:     Steeped tea leaves and sweetened with honey/ sugar and served with ice.

It can be mixed with flavored syrup, with common flavors including lemon, peach, raspberry, lime, and cherry.

(Iced tea is traditionally served with lemon slice used as a garnish, which is often placed on the rim of the glass.)

Tea contains high levels of antioxidants, some of which are called polyphenols, flavonoids, and catechins, and all of which take on the “free radicals” in the body and prevent them from harming the healthy cells and thus prevent diseases.

BLACK COFFEE

Description:     Black coffee is brewed from roasted then grounded arabica/ robusta coffee beans.

Caffeine has been associated with its ability to act as an antidepressant. It also contain Polyphenols and associated with decreasing the risk of liver cancer development.

                        Arabica coffee (from C. arabica) is generally more highly regarded than robusta coffee (from C. canephora); robusta tends to be bitter and have less flavor but better body than arabica.

3-in-1 COFFEE

Description:     An instant beverage drink composed of coffee, non-dairy creamer and sugar. Example of flavors:

·         3in1 Espresso

·         3in1 Latté

·         3in1 Cappuccino

·         3in1 Mocha

·         3in1 Irish Cream

·         3in1 French Vanilla

·         3in1 Hazelnut